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Hiring Baristas

779
Willy_Wu
#1
舊 2015-09-06, 07:06
仲介費: 无   所在地: Vancouver, Canada   截止時間: Dec.30, 2015   人數: 2-3   工作內容: starbucks   時薪: 10.25/depend on your experience   工作性質: 白工   
Location: Granville Skytrain Station, Vancouver, BC
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
原文載於: 背包客棧自助旅行論壇 https://www.backpackers.com.tw/forum/showthread.php?t=1559259
•Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
原文載於: 背包客棧自助旅行論壇 https://www.backpackers.com.tw/forum/showthread.php?t=1559259
•Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
•Anticipates customer and store needs by constantly evaluating environment and customers for cues.
•Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
•Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
•Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
•Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
•Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns.
•Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned.
•Follows Wall Centre & Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
•Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
•Follows-up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
•Maintains regular and consistent attendance and punctuality.
•Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
•Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
•Utilizes operational tools to achieve operational excellence during the shift.

Summary of Experience:
•Customer service experience in a retail, restaurant environment or Hotel.

Required Knowledge, Skills & Abilities:
•Ability to direct the work of others
•Ability to learn quickly
•Effective oral communication skills
•Knowledge of the retail environment
•Strong interpersonal skills
•Ability to work as part of a team
•Second language considered an asset

Apply:
Please email us your cover letter and resume to Human Resources at willy.wu@compass-canada.com
Must be legally entitled to work in Canada.
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