可以透過以下兩種方式取消訂單:
Facebook page
Call Centre
依照說明,只能退回Scoot Travel Voucher或是改期。
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Customers with flights from Taiwan
Customers with flight bookings originating from Taiwan to Singapore and Japan, with travel periods from
23 January – 31 March 2020 (inclusive), or Taiwan to South Korea, with travel periods from
23 January – 30 April 2020 (inclusive), may contact our
Facebook page or
Call Centre, to avail of the following options:
Re-route to another Scoot destination (travel date up to 31 August 2020), subject to availability. Change fee will be waived, fare difference applies.
Re-book the flight to a later travel date (up to 31 August 2020) with same origin and destination, subject to availability. Change fee will be waived, fare difference applies.
100% refund of unused itinerary value via Scoot travel voucher.
In addition, Taiwan has formally announced a delay to the Taiwan school summer vacation due to the COVID-19 outbreak, and it will now start from 15 July 2020. Affected customers with flights departing from Taiwan, booking made before 4 February 2020 (date inclusive), with travel periods from
28 June – 15 July 2020 (inclusive), who wish to change their travel plans may contact our
Facebook page or
Call Centre, to avail of the following options:
100% refund of unused itinerary value via Scoot travel voucher 原文載於: 背包客棧自助旅行論壇 https://www.backpackers.com.tw/forum/showthread.php?t=10418856#post11580939
Re-book the flight to a later travel date (u
p to 24 October 2020) with same origin and destination, subject to availability. Change fee will be waived, fare difference applies."
原文連結:
https://www.flyscoot.com/zhtw/announcements/update-on-COVID-19 (3/10更新)