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[南亞綜合]這篇文章主要是跟民宿問快艇預訂遇到一些溝通問題 想跟大家求助順便也提供Maafushi --- Male 的來回交通資訊給大家參考(有...=====================================後來又在寄一封信來問我是否收到信了,等我提供信用卡 ....
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ZX_Metrosexual ZX_Metrosexual 目前離線
背包客
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性別: 秘密
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註冊日期: 2009-04-06
舊 Maafushi to Male Airport 交通 (溝通問題) - 2018-03-04, 13:29

這篇文章主要是跟民宿問快艇預訂遇到一些溝通問題 想跟大家求助
順便也提供Maafushi --- Male 的來回交通資訊給大家參考(有用紅色標示)

我的情況是 今年5月會先在Maafushi住四晚(DAY1~4),然後去Helengili住三晚(DAY5~7)
當初Helengili預定的時候,他們直接也把交通費用也扣掉了
所以不能用有些網友推薦的方式----- 直接請Maafushi的民宿幫忙安排快艇
但因Helengili的交通接送只提供機場往返
所以變成我在DAY5需要搭兩趟船

快艇A : Maafushi --> Male Airport
快艇B : Male Airport --> Helengili

Helengili建議我的快艇A直接跟Maafushi的民宿預定
DAY4他們會跟Maafushi民宿確認我的出發時間,決定安排我搭幾點的快艇B
結果跟Maafushi的民宿 (The Sun Shine View)幾封來回信件後,我越來越苦惱
雖然我英文不好,文句沒用很正確,
但至少過去跟六間旅館/旅行社在信件往返都蠻順利的
唯獨這次有遇到下面幾個問題....orz

1.民宿容易遺漏我的問題 :
比方說這封信我問2個問題,他們只針對1個"簡潔回應",另一個完全漏掉

2.民宿有時會弄錯我的問題 :
比方說我針對Maafushi --> Male Airport 的快艇問問題,
問到後來他回復我的卻是Male Airport -->Maafushi 的快艇資訊

因為以上兩個問題,我對他們處理事情的信心度降低許多 (無奈)
現在談到要預定快艇A 他們要求我的信用卡
但如果他們訂錯,不就有得吵了?

所以我想,是否跟他們說等我抵達時(DAY1)在預訂快艇A比較好 現場溝通應該能減少誤解
一開始想網路上跟他們預訂,一方面是想確認出發班次跟價格,另一方面是早點訂完早點安心
不過仔細想想,現在班次跟價格都知道了,這種Speed Boat Ferries應該不至於開船前四天訂不到吧?不知道各位經驗豐富的前輩們對於這情況有什麼建議呢?


以下是我們的信件內容 :

===================================================
首先他們寄交通資訊給我: (順便給大家參考一下)
原文載於: 背包客棧自助旅行論壇 https://www.backpackers.com.tw/forum/showthread.php?t=10060630

Transport options for your arrival.
Option 1:
Public ferry boat.
Traveling days: Saturday to Thursday.
Departure time: At 3:00pm.
Price: $2/person.
Departure place: Villigili ferry terminal Malé.
Duration: 1hr and 30 minutes.
Option 2
Speed boat ferries.
Traveling days: Every day
Departure time: 9:15am, 1:15pm, 6:40pm
Price: $25/person.
Departure place: advance booking required to know about departure details.
Duration: 30 minutes.
Option 3
Chartered speed boat.
Traveling days: every day.
Departure time: Any time
Price: $185 for the boat.
Departure place: any where from Airport or Malé.
Duration: 30 minutes.
Option 4
Public ferry boat.
Traveling days: Sunday, Tuesday and Thursday.
Departure time: At 10:00am
Price: $2/person.
Departure place: Villigili ferry terminal Malé.
Duration: 1hr and 30 minutes.

===================================================
我開始詢問

Mail (1)

Dear Sun Shine View,

I have three question as below , could you help to feedback with the answer :

[1] the date of my arrival is on Sunday , May 13
according to your information , I would like to choose public ferry boat for my arrival transfer.
in my condition , there are two selection of departure time ----- 10:00AM or 3:00PM , am I right ?
I guess I should buy the ticket of public ferry boat , then take it to Maafushi , and finally arrives the Sun Shine View by myself , right?
or your hotel have pick-up service?

[2] could you help to provide the price , departure time and traveling date of Speed boat ferries "from Maafushi to MLE airport" ?
is the Speed boat ferries booking available?
because I may need to take Speed boat ferries for my departure transfer on Thursday , May 17
in actually I will go to another resort on May 17 , which name is Oblu by Atmosphere at Helengeli.
However, their pick-up service only support at MLE airport (second stage transfer) , so I need take speed boat ferries to MLE airport (first
stage transfer).

[3] I'm intersting to the activities that showed in your official website as below , could you help to provide the price of them ?
http://www.sunshineviewmaldives.com/activities.php

===================================================

然後他們回復: (三個問題------結果回答一個)

Maafushi to male 7:30 am 8:00 am 10:00am 12:00pm
13:00pm 2:30 pm 5:00 pm 7:00pm


===================================================

Mail(2)

Dear Sun Shine View,

thanks for your assistance .
is the speed boat ferries "from Maafushi to Male Airport" ? or "from Maafushi to Male City" ?
原文載於: 背包客棧自助旅行論壇 https://www.backpackers.com.tw/forum/showthread.php?t=10060630
beside , could you also please providing the price , and traveling date of the speed boat ferries ?


===================================================

然後他們回復: (問目的地,價錢,星期幾有開船------結果只回答價錢)

25$ per person.

===================================================
Mail(3)

Dear Sun Shine View,

thank you!
is the speed boat ferries "from Maafushi to Male Airport" ? or "from Maafushi to Male City" ?
and could you also provide the traveling date of the speed boat ferries , thanks~

===================================================

然後他們回復: (這更妙了,問Maafushi to Male的資訊,他回答我這是Male to Maafushi)

Male to Maafushi

===================================================
Mail(4)

Dear Sun Shine View,

I have a reservation by using booking.com, below is the information of the booking:
CONFIRMATION NUMBER: XXXXXX
PIN CODE: XXXX


then I have following question :

[1] about the arrival transfer
I receive the arrival transfer option from Sun Shine View by e-mail ,
according to the selection that Sun Shine View provide , I decide to take Public ferry boat to Maafushi.
in this condition , what should I do in next step ?

[2] about the departure transfer
I decide to take Speed boat ferries to Male Airport , according to the option you provide.
Beside , I would like to choose 10:00AM for the departure time of the Speed boat ferries
as I remember , the price should be 25USD/person

please help to confirm the Speed boat ferries can transfer from Maafushi to Male Airport , and 10:00AM for the departure time is available,
and the price is 25USD/person

thanks for your assistance , expect to visit Sun Shine View Resort.

===================================================

然後他們回復: (再次遺漏一個問題,然後現在要求我的信用卡)

Yes I can help you for transfer. Sunshine View axpect caradit card

===================================================

後來又在寄一封信來問我是否收到信了,等我提供信用卡 ....
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yilin910 yilin910 目前離線
客棧之光
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舊 回覆: Maafushi to Male Airport 交通 (溝通問題) - 2018-03-04, 19:22

其實不是每個馬爾地夫人英文都很好啦!建議你簡化一下內容講重點就好。

可以直接跟他說你幾月幾號要搭幾點的渡輪到 Maafushi,讓他們知道時間去碼頭接人,然後幾號要搭幾點的快艇離開,讓他們幫你訂票,這樣就可以了。然後再跟度假村說你大概幾點會到機場,讓度假村安排交通,這樣就差不多安排好了。

Maafushi 應該是所有居民島中交通最好安排的一個了!
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